Refund policy

Selling Price
All prices are displayed inclusive of consumption tax.

Additional Fees (Other Than Product Price)
For products that require shipping fees, please check the individual product pages for details.

Payment Methods
We accept credit cards (Visa / Mastercard / American Express / JCB), Apple Pay, and Google Pay.

Payment Timing
Payment is confirmed at the time the order is placed.

Delivery Timing of Products

【Digital Content】
After purchase, a download link will be provided on the completion screen or sent via email.

【Physical Products】
Products will be shipped within 5 business days after receiving the order.
Please note that we do not ship on Saturdays, Sundays, public holidays, or during holiday periods such as the New Year holidays and Obon.

System Requirements for Software Use
Please refer to each product page for details.

Returns and Exchanges

【Digital Content】
Due to the nature of digital products, returns, refunds, or cancellations are not accepted after purchase.

【Physical Products】
Returns, refunds, exchanges, or cancellations due to customer convenience are not accepted.

※ We take every precaution to ensure product quality; however, if there is any defect with the delivered product, please contact us via the inquiry form within 7 days of receipt.
After confirmation, we will promptly arrange a replacement or other appropriate response.

Operating Business
Rione Studio

Website URL
https://rionestudio.com

Email Address
rionecontact@gmail.com

Person Responsible for Sales / Contact Information
Information omitted from this listing will be disclosed without delay upon request via email or other electronic means.